BetVictor Privacy Policy

Information We Collect

We collect personal information such as your identity, contact details, financial information, and profile data to register you as a customer and manage your betting account.[1][3] This includes username, password, PIN, photographic identification, proof of address for KYC/AML purposes, and banking details to verify source of funds.[3] We also gather usage data, technical information, and special data like health-related information for responsible gambling and harm minimisation under the Privacy Act 1988 (Cth).[3] Additionally, we may obtain information from third-party verification services.[3]

How We Use Your Information

We use your information to provide wagering services, manage your account, and fulfil our contract with you.[1][3] This includes data analysis for personalised betting information, service improvement, and advertising effectiveness.[1] We process data to comply with legal obligations such as anti-money laundering regulations, crime prevention, and sports integrity protection.[1][3] Health data may be used for responsible gambling and harm minimisation as required by Australian laws.[3]

Information Sharing

We share your information with service providers, affiliates, regulators, and government bodies as required by Australian laws, including for AML compliance and licensing.[1][3] Disclosure may occur to sporting governing bodies for event integrity and to third parties for verification services, always in accordance with the Australian Privacy Principles.[3][5] We do not sell your personal information.[3]

Data Security

Your personal information is stored behind secure networks, accessible only by authorised personnel.[3] We implement appropriate technical and organisational measures, including encryption and secure servers, to protect against unauthorised access, loss, or misuse.[1][3] We require third parties to respect data security and comply with applicable laws.[1] Our systems adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth).[5]

Your Rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have rights to access, correct, or update your personal information.[3][5] You may request deletion where data is no longer needed, subject to legal retention requirements for AML and licensing.[1][3] To exercise these rights or lodge a complaint, contact us; we will respond in accordance with Australian law.[3] For privacy concerns, you can also contact the Office of the Australian Information Commissioner.[5]

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and deliver personalised content and advertisements.[1] You can manage cookie preferences through our Cookies Notice, but some are essential for service operation.[1][2]

Contact Us

For privacy concerns or to exercise your rights, please contact our Data Protection Officer.

Email: [email protected]